DxO Logo

Software recognition issue detected

Oops! Your software could not be verified.

Common Causes

This problem might arise from system or software corruption, or perhaps because your software is not legitimate.

Quick Fix

Encountering a software recognition error can be frustrating. It might stem from various issues, including software/hardware corruption or a sneaky bug.

We're here to help. Reach out to DxO Customer Support for assistance.

Contact DxO Customer Support

Be careful!

Using or buying unauthorized software exposes you to malware and viruses that could damage your equipment and lead to the loss of data or sensitive information.

Protect yourself and stay safe by ensuring that your software is genuine.

Visit the Shop